/// Technical support
Service plans and support
Preventive maintenance, IQ/OQ qualification, certified sensor calibration, application support and remote assistance: three service plans, from Silver to Platinum.
More info →/// Service and training
Service & Webinar
Technical assistance and service contracts for installed Vinci systems, plus live webinars with our bioprocess specialists.
/// Webinars
Live technical sessions
Scale-up, in-situ sterilization, single-use, Bioflex™ automation and applications: online sessions with our specialists, with room for your questions.
Sign up for the webinars →/// Service contracts
Support types available
Three service plans — Silver, Gold and Platinum — with preventive maintenance, IQ/OQ qualification, sensor calibration and guaranteed response times. See the plan comparison →
/// Webinars
Live webinars with our specialists
Online sessions on scale-up, in-situ sterilization, single-use, Bioflex™ automation and applications. Sign up and we will send you the call link and the calendar of upcoming sessions.
/// Expert contact
Sign up for expert contact
Enter your details and those of the installed system: model and serial number are on the control unit’s rating plate.